Workspace chat moderation
Review reported workspace messages through authorized moderation tools. Give administrators a process for handling communication concerns.
A practical example for your team
A team member reports a message and an authorized moderator reviews the reported content before deciding the appropriate action under company policy.
Illustrative workflow. Your setup, access and enabled features determine the available steps.
See how WorxControl and governance fits togetherHow workspace chat moderation works
- 1
Receive a report
Use the supported reporting process to bring a message to the responsible moderator. A report starts a review; it does not establish that a rule was broken.
- 2
Review the context
Authorized moderators examine the report and available message context. Apply your organization's communication policies consistently.
- 3
Take the appropriate action
Use the permitted moderation action after reviewing the concern. Keep escalation responsibilities clear for cases that need a people or security decision.
Related WorxControl and governance features
Employee time-costing configuration
Configure employee costing using a monthly, daily or hourly rate basis. Find missing rate information before using logged time in cost reviews.
Explore employee time-costing configurationEmail templates and scheduling
Prepare email templates, choose recipients and schedule recurring messages. Review upcoming runs and delivery results through the authorized Email Scheduler.
Explore email templates and schedulingWorkspace roles and permissions
Manage user roles and access to workspace capabilities. Match permissions to the responsibilities people need to carry out.
Explore workspace roles and permissionsDepartments and organizational ownership
Organize departments, people and operational responsibilities. Connect department ownership to delivery, service desk and cost reviews.
Explore departments and organizational ownershipWorkspace configuration and usage
Manage workspace settings, user administration and platform usage. Review enabled AI and email settings through authorized admin controls.
Explore workspace configuration and usageWhat to prepare for a walkthrough
Bring your organization structure, sensitive workflows and deployment requirements. Infrastructure, region and service commitments need to be agreed for the selected setup.
Bring an example of this process and the people who need to participate. We can confirm the relevant plan, access and configuration.
Make workspace chat moderation work for your team.
Tell us what you need to achieve. Your enquiry will include this feature so the conversation starts with the right context.