Conduct cases

Scenario#

HR opens a case with the facts, sends a show cause notice asking for the employee's response by a date, and records an outcome once the employee has responded or the date has passed.

Steps#

1. Record the facts

   Open a conduct case with what happened. Cases are visible to the people team members with conduct access, not to the wider organization.

2. Hear the employee

   Ask for the employee's side by a future date with a show cause notice. A decision waits until they have responded or that date has passed, and nobody decides a case about themselves.

3. Record the outcome

   Record the outcome and the reason. A warning letter is issued from the case through HR letters, and the employee confirms they received it.