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MantraWorx
Conduct cases

Conduct cases

Record a conduct concern as a case, hear the employee before deciding and keep the outcome with the case. Show cause notices and warning letters come from the case.

When to use it

A practical example for your team

HR opens a case with the facts, sends a show cause notice asking for the employee's response by a date, and records an outcome once the employee has responded or the date has passed.

Illustrative workflow. Your setup, access and enabled features determine the available steps.

See how People and HR fits together

How conduct cases works

  1. 1

    Record the facts

    Open a conduct case with what happened. Cases are visible to the people team members with conduct access, not to the wider organization.

  2. 2

    Hear the employee

    Ask for the employee's side by a future date with a show cause notice. A decision waits until they have responded or that date has passed, and nobody decides a case about themselves.

  3. 3

    Record the outcome

    Record the outcome and the reason. A warning letter is issued from the case through HR letters, and the employee confirms they received it.

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What to prepare for a walkthrough

Bring your hiring stages, joining checklist, employee document needs and approval responsibilities. Confirm any local employment requirements with your own people team.

Bring an example of this process and the people who need to participate. We can confirm the relevant plan, access and configuration.

Make conduct cases work for your team.

Tell us what you need to achieve. Your enquiry will include this feature so the conversation starts with the right context.

Request a walkthrough