Workspace chat moderation

Scenario#

A team member reports a message and an authorized moderator reviews the reported content before deciding the appropriate action under company policy.

Steps#

1. Receive a report

   Use the supported reporting process to bring a message to the responsible moderator. A report starts a review; it does not establish that a rule was broken.

2. Review the context

   Authorized moderators examine the report and available message context. Apply your organization's communication policies consistently.

3. Take the appropriate action

   Use the permitted moderation action after reviewing the concern. Keep escalation responsibilities clear for cases that need a people or security decision.