Admin & Security
Departments and organizational ownership
Organize departments, people and operational responsibilities. Connect department ownership to delivery, service desk and cost reviews.
Scenario#
An operations administrator reviews a department's people and responsibilities, identifies its service desk owner and checks the work associated with that team.
Steps#
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Represent the organization
Maintain departments and the people associated with them. Keep the structure aligned with how your organization assigns responsibility.
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Connect operational work
Use the department context to review the relevant projects, requests and service responsibilities. Available views depend on the department and the user's permissions.
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Review ownership
Check department responsibilities when teams change. Coordinate access, desk coverage and financial review with the people authorized for each workflow.
See Departments and organizational ownership on the product site
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