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Admin & Security › Overview

Admin & Security

Overview

Manage roles, departments, workspace settings and usage. Configure employee costing, schedule emails and review reported messages with authorized admin controls.

On this page

What you can do#

  • Users, roles and permissions
  • Departments and workspace settings
  • Usage and chat moderation

How it works#

  1. Define responsibilities
  2. Set the right access
  3. Review as teams change

Note: What you can open depends on your role and permissions.

Guides#

  • Employee time-costing configuration: Configure employee costing using a monthly, daily or hourly rate basis. Find missing rate information before using logged time in cost reviews.
  • Email templates and scheduling: Prepare email templates, choose recipients and schedule recurring messages. Review upcoming runs and delivery results through the authorized Email Scheduler.
  • Workspace roles and permissions: Manage user roles and access to workspace capabilities. Match permissions to the responsibilities people need to carry out.
  • Departments and organizational ownership: Organize departments, people and operational responsibilities. Connect department ownership to delivery, service desk and cost reviews.
  • Workspace configuration and usage: Manage workspace settings, user administration and platform usage. Review enabled AI and email settings through authorized admin controls.
  • Workspace chat moderation: Review reported workspace messages through authorized moderation tools. Give administrators a process for handling communication concerns.

See Admin & Security on the product site

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