WorxCenter
Overview
Plan projects, shape stories and organize tasks and sprints. Handle internal requests through a service desk, with desk duties and handovers keeping coverage clear.
On this page
What you can do#
- Projects, stories, tasks and sprints
- Service desk requests and approvals
- Desk duty rosters and handovers
How it works#
- Define the work
- Plan and collaborate
- Review progress
Note: What you can open depends on your role and permissions.
Guides#
- Project management: Organize project delivery with connected stories, tasks, team discussions and documents. Give everyone a clear place to follow the work.
- User stories and acceptance criteria: Describe requirements as user stories, define acceptance criteria and connect the tasks needed to deliver them in WorxCenter.
- Task management and Kanban boards: Assign tasks, organize work in board and list views, and follow status changes with WorxCenter. Keep ownership and delivery context visible.
- Sprint planning and delivery: Plan a sprint around selected stories and tasks. Keep the sprint scope and delivery work connected for your team's review.
- Project and delivery insights: Review delivery progress alongside projects, tasks and sprints. Use the available work signals to guide a focused team discussion.
- Internal service desk: Give internal requests a clear intake, queue and owner. Follow service levels, approvals and resolution in WorxCenter's service desk.
- Desk duties and handovers: Plan service desk duty rosters, review coverage and manage handovers. Keep primary, backup and specialist responsibilities clear as shifts change.
See WorxCenter on the product site
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